RRS Library
The RRS Library is your source for information and topics covered by previous RRS sponsored educational opportunities and studies.
e-Learning
Conferences
Services Studies
Teleconferences
NEW! January 31, 2012 - Coastal Reserve Workshop Presentations
August 17, 2011 Handguns in Parks...
NC Session Law 2011-268 House Bill 650. What it means in your community.
Click here for the recording of the session
May 10, 2011: "Evaluating Technology for the Workplace"
On a daily basis we hear about new technologies like Blogs, Twitter, Facebook,
podcasting and many others. Technologies like these can be great tools for your
organization, but they can also be a waste of time or worse. In this workshop
we'll highlight strategies to help make informed decisions.
View the PowerPoint from the Session
February 9, 2011 Managing Stormwater Webinar Regulations and Treatement Practies.
Topics covered: Why be concerned about stormwater, Stormwater regulations overview, Stormwater treatement practices,
Low Impact Development
Handouts:
Intro to LID and LEED
DWQ's STormwater Programs: Overview and Recent Changes
Why Be concerned about stormwater
December 15, 2009: 2010 State Adopt-A-Trail & 2010 Federal Recreational Trails
Money may be tight but people still need a place to walk and enjoy nature. Find out how the Adopt-A-Trail and Recreational Trails Program grants can help your department make your community more walkable.
Watch the recording of the session. (May require Java updates to view)
Plugged in parks (series of three e-Learning sessions)
For some parks and recreation professionals, technology is a four letter word that is keeping people away recreation programs and facilities. This three part series will explain how the opposite is possible, as we explore how departments can use various technologies to better connect and engage with their communties
May 6, 2010 (9:30-11:30 AM)
Fire ants, ticks & mosquitoes...dealing with your favorite pests
Parks and recreation maintenance staff continue to be challenged by infestations of fire ants, ticks and mosquitoes in parks and other recreation areas. The rules and regulations regarding the treatment of the pests as well as new treatment methods continue to evolve, particularly where children are involved. Agencies are also faced with a new liability in terms of these pests. How is you agency responding to these issues?
Link to video of this e-Learning opportunity here (may require Java updates to view)
October 1, 2009: Preparing parks for the H1N1 flu virus
The H1N1 flu virus has the compacity to reach every person in North Carolina and beyond. This session examines what parks and recreation departments across the state can do to prepare and spread information and not the flu to their participants.
View the PowerPoint from this session
Watch the recording of the session. (May require Java updates to view)
September 16, 2009 Social Media & Networking- Facebook, Twitter & other Resources (1 of 3)
View the PowerPoint from this session.
Watch the recording of the session. (May require Java updates to view)
September 30, 2009: The GeoWeb-Connecting Parks to the People through the Internet (2 of 3)
View the PowerPoint from the session
Watch the recording of the session. (May require Java updates to view)
October 14, 2009 Interactive Gaming- Movement for a Sedentary Society (3 of 3)
View the PowerPoint from this session
Watch the recording from this sessoin. (May require Java updates to view)
May 5, 2009: Budget Concerns Seem To Grow Daily What are Parks and Recreation Departments across the nation doing to address these concerns? We had a unique opportunity to hear what parks and recreation professionals in other states are doing! William C. Beckner from Bethesda, Maryland; Dale Larsen from Phoenix, Arizona; and John Lawrence, Livermore, Ca.. joined us from across the country. Rounding out the panel was Chris Wicker from Roanoke Rapids, NC. An opportunity was be given for participants to talk about what is doing in there department!
Budget Concerns PowerPoint presentation and handouts available here.
March 12, 2009 Viginia Graeme Baker: Pool and Spa Safety Act
RRS presented our first e-learning session, an online educational workshop that permits users to participate from their desktop computer. Over 80 participants joined us to learn the latest information about the Virginia Graeme Baker: Pool and Spa Safety Act from the NC Division of Environmental Health Services.
PowerPoint presentation on Suction Hazard Law available here.
Link to video of this e-Learning opportunity here (may require Java updates to view)
Conferences
NC Coastal Reserve Coastal Training Program - January 31, 2012
Managing Recreational Use of Publicly Accessible Protected Lands Workshop - more info on workshop
Charlynne Smith, Trends in Mobile Technology: Communicating with Social Media and Mobile Apps -
- Main Presentation slides handout
- Terminology Handout from Hubspot.com
- Planning Worksheet handout
Click to see information and three hour presentation from October 2011 video teleconference
Pete Armstrong - Common Ground between Local Parks Departments & Land Resource Managers
Presentation (PDF) handout of slides with hyperlinks included for resources discussed
2011 Directors Conference Presentations
Revenue Generation Maximizing Your Potential
State Trails
Bicycle and Pedestrian Transportation
New Director
Preparing Your Department for the Future
2011 NCRPA Therapeutic Recreation Conference
Practicing What We Preach (Armstrong and Bryan)
Fiscal Year 2008-09 Executive Report
Focus on Salaries
Fiscal Year 2007-08 Executive Report - Focus on Fees and Charges
Fiscal Year 2006-07 Executive Report - Focus on Facilities Inventory
Fiscal Year 2005-06 Executive Report - Focus on Salaries
Fiscal Year 2004-05 Executive Report- Focus on Fees and Charges
Fiscal Year 2003-04 Executive Report - Focus on Facilities Inventory
Handouts and related information from previous teleconferences are available below. If you are interested in purchasing a video (DVD format), please contact the main RRS office at 919.515.7118 to make that request.
Spring 2012 Teleconferences
April 4, 2012 - Volunteer Management
- Learn the core components of volunteer recruitment, managment and recognition.
- Find out how best to use teens as volunteers.
- Explore strategies for engaging volunteers in trail planning, development and maintenance.
Session Handouts:
- Teens Make Wonderful Volunteers, Cindi King, Town of Cary
- The Positive Impact of Volunteers on Your Agency, Cindy Trumbower, Raleigh Parks & Recreation
- Volunteer Trail Builders on NC's Mountains-to-Sea-Trail, Kate Dixon, Executive Director FMST
March 7, 2012 - Professional Development & Training for Summer Camp Staff
Join our speakers, Barry A. Garst, Director of Program Development & Research with the American Camping Association (ACA) and Katie Johnson of the ACA Southeastern Field Office discuss professional development, training and related resources for summer camp staff. Workshop Handouts below:
- ACA - What's New 2012
- ACA National and Local Resources
- ACA - Tell Me More, Accreditation Information
- Workshop Presentations:
- Dr. Barry Garst, Professional Development
- Katie Johnson, Understanding Your Local Resources
February 1, 2012 - Parks Maintenance
Join experts from NC State University Crop Science and Horticulture Science Departments as they cover three very important topics for park maintenance managers and staff:
- Aquatic and Shorline Weeds (Handout)
- Tree Pests, Treatment and Pruning (Handout)
- Sprayer and Application Calibrations (Handout)
Fall 2011 Teleconferences
December 7: Youth Sports: Creating the Best Possible Environment!
We are fortunate to have Dr. Greg Dale, Professor of Sport Psychology and Sport Ethics at Duke University to talk about creating the best environment on the playing field for youth sport participants. You will not want to miss his suggestions for teaching coaches and dealing with parents...issues that everyone in parks and recreation faces when providing you sport programs.
Click to review recording of the teleconference
November 2, 2011: Customer Service: A key to success or failure of your department
Plan for your front line staff to participate in this teleconference aimed to help you meet your customer service needs. Our speakers, Dr. Wanda Sykes and Joel Benson will teach you how to assess your customer service focus, understand how to internalize the cost of poor customer service and provide strategies to become a practicioner of the 12 principles of customer service excellence.
Handouts for Teleconference:
Customer Service - Self-Test
Excellent Customer Service: A Dozen Best Practices
Handouts of Slides:
Customer Service: Key to Success - Wanda Sykes
October 5, 2011 Do I Need a Mobile App for That?
Learn about enhancing your parks, recreation and tourism services through the use of mobile applications on smartphone devices or tablets. Understand trends in marketing, use of mobile devices and how your agency may be able to use existing applications or consider developing your own specialized application.
Link to Presentation Video on Mediasite
Handouts of Slides:
- Overview, Terminology & Mobile Device Stats - Charlynne Smith
- Custom Mobile Applications at the NCSU Libraries - Cory Lown
- Do I Need an App for That...and other social media essentials - Neha Shah
- More Examples of Applications & Wrap Up - Charlynne Smith
Handouts:
- Social Media Terminology from Hubspot.com
- Mobile App Planning Worksheet - map our your plan
Spring 2011 Teleconferences
February 2, What's New in Pest Control and Pesticide Safety for Athletic Fields and Park Facilities
Our annual Park Maintenance focused teleconference features Matt Martin, Extension Associate - Turfgrass with NC State University Crop Science Department. Learn new innovations in pest control and pesticide safety for your park and athletic facilities.
March 2: Reinventing Your Summer Camp in Tough Economic Times
A Chase Card Services survey noted that 70% of Americans will not cut back on summer activities like summer camp or Little League. We must adapt and find new ways to enhance out camper's experience without breaking the budget. Join us on this teleconference to find out how!
Handouts:
1. Reinventing Your Summer Camp In tough Economic Times (Voska)
2. Enriching Your Camp Without Expanding Your Budget (Shirilla & Patterson)
April 6:Effective Lifeguards: The Key to Successful Aquatic Facilities
Join us as we welcome Roy Fielding, the “Pool Professor” as he is known across the southeastern US, to learn more about keeping your aquatic facility successful. Come and learn what training and skills your lifeguards must have in order to perform their duties to keep your participants safe. In-service training will be explained, with specific reasons why and how to conduct in-service training. If you have an aquatic facility, do not miss this training.
Handouts and examples:
Effective Lifeguarding and CYA (Fielding)
The UNC Charlotte Simming Pool Operations Manual
Fall 2010 Teleconferences
October 6, 2010: All About Trails & Greenways
- sustainable building methods
- grant opportunities
- creating successful trails
- developing effective regional trail plans
Teleconference Handouts:
1. Morganton's Greenway System
2. Regional Trail Plans
3. Sustainable Trails
4. Concord Greenway Loop
November 3: Customer Service 101 for Front Line Supervisors
Intensified competition in the marketplace is just one condition forcing many parks and recreation agencies to strategize how to keep and grow their customer base. As a service business, agencies must find ways to create better value for their offerings without cutting prices. Offering superior service is a successful strategy to differentiate one agency from the competition.
November 2010 Teleconference Handout
December 1: Connecting Parks and Recreation Departments with Toursim. Crack a good travel book and you won’t hear a peep about the local recreation department. But what you will find are pages of information on parks, events, beautiful landmarks and a myriad of other tourism draws which your department likely has a hand in. Impress your local government by increasing your role in your local tourism development and increasing the revenue that tourism brings with it.
Handouts:
1. Destination Management (Byrd)
2. Opportunities for Collaboration (Rich)
3. Marketing Sports from a CVB Perspective (Perez)
4. Documenting Your Tourism Contribution (Tomas)
5. Thriving Partnership: Rocky Mount P&R and Nash Co. Travel and Tourism (Smith and Lamm)
6. North Carolina Division of Tourism (Nabors) Request this presentation from RRS
Spring 2010 Teleconferences
May 5, 2010: North Carolina Building Codes and the "Americans with Disabilities" Act.
Building Codes and Accessibility are key concerns as Parks and Recreation Departments plan now facilities and renovate old ones. RRS is pleased to host Ms. Laurel W. Wright, the Chief Accessibility Code Consultant for the North Carolina Office of State Fire Marshal, a division of the North Carolina Department of Insurance.
ADA Handout 1 (PowerPoint) by Laura Wright
ADA Handout 2 (Word Doc) by Laura Wright
April 13, 2010: What Makes An Effective Advisory Board?
3rd Annual CBM Teleconference: 6 - 8 p.m. RRS and NCRPA announce the 3rd annual CBM teleconference workshop. The date for our evening teleconference for Citizen Advisory Board Members is set, Discuss attending with your board members now. Check back for details on our workshop agenda and site locations, coming soon! (COST: $10 per person, $30 max per agency).
No handouts:
February 3- Controlling Difficult Turf Insects and Weeds in Parks on a Tight Budget And Sprayer and Spreader Calibration for Turf Managers The impact of tight budgets affect every aspect of the Parks and Recreation Department, including maintenance operations. In this session you will learn economical methods to prevent those difficult-to-control turf insects and weeds in your municipal landscapes, parks and athletic fields.
No handouts:
March 3 - Training the Next-Generation of Summer Camp Counselors
The second largest generation in American history is making its way into the workforce as your summer camp couselors. Join us for this workshop and learn more about the charactersitics of working with Millennials as counselors, discover tools to manage staff and camper behavior (including the "bully") and find out more about training materials to help prepare and motivate your summer staff.
Handouts:
Addressing the Needs of All Campers, Including Bullies, PowerPoint (Dr. Kimberly Allen)
Supporting teachers and students, schools against bullying behavior. (Dr. Kimberly Allen)
Worksheet [handout 3] (Vonda Martin)
Referenced links:
www.CampLeadership.org
www.ctcampguys.com
www.teamworkandteamplay.com
www.ultimatecampresource.com
www.personalbrandingblog.wordpress.com
2007-2009 Teleconferences
For past teleconference please contact RRS for DVDs and presentations
Conservation & Recreation: "Working with Land Conservancies" You will learn about tools available to enhance green infrastructure & plan for sustainable communities while examining examples of successful collaboration in North Carolina.
Lean and Green: Educating Communities through Parks and Programs
A "lean and green" educational transition has begun nationwide! With the downturn in the economy, how does one spend more money on the front end to save money and the environment for the for the future?
Creative Programming & Financing for Special Popluation Recreation Activities (with or without a Therapeutic Recreation Division!)
Learn the basics of "special needs programming”. For departments familiar with the basics, discover the importance of relationships with other groups and organizations in serving special needs populations.
Identifying and Controlling Athletic Field Pests
Best Management Practices (BMPs) are implemented at many levels across our agencies. As we seek to improve environmental quality and provide the best playing surface for athletic fields, we must address the reality of reducing cost.
Children, Nature & Summer Camps: Discover new resources to understand the potential and benefits of the outdoors to our children's programs.
Smart Practices for Recreation Access and Inclusion Join nationally known authority on ADA and Accessibility Guidelines, John McGovern, J.D. as he provides insight for providing services and programs to everyone you serve. This year is an important year as many of the guidelines are becoming requirements under the law.
Stepping Up to the Plate for Parks & Recreation - Citizen Advisory Boards: May's teleconference focuses on Citizen Boards and is a must for your board members to attend.
The Fun to Come! Trends Impacting Parks & Recreation Changing culture, extreme sports, outdated facilities, pressure for revenue production? What are the trends impacting the services our profession provides today and in the future? Join us as we bring professionals from North Carolina and Michigan for an interactive presentation to help you better understand trends and their impact on park, recreation and leisure services. Featured Speakers: Erik Rabinowitz, Ph.D., Appalachian State University and Pamela Kirbach, CPRP, Kirbach consultancy, Michigan.
Legal Issues: "It's All About the Kids" Grainger Barrett, Cumberland County Attorney, addresses a variety of legal issues connected to the delivery of every day park & leisure services. From the release of personal information about minors participating in our programs to banning convicted sex offenders from our parks, learn about safeguards, protections and legal obligations. Be prepared to discuss laws, policies and procedures impacting departmental operations.
Taking the Fear out of Grant Writing Learn "grantsmanship" basics that will help you prepare for and write any grant. Successful grant acquisition begins with setting goals and objectives. Discover new resources to assist in preparing grants as well as methods to search for funding opportunities appropriate for your project.





