The City of Raleigh leverages GIS data and technology to support a variety of services and solutions. These range from more efficient management of assets to real time status of parking spaces, and from coordinating capital construction projects to interactive scenario-based 3D urban environments. This presentation will focus on how Raleigh balances a robust, stable, usable, and reliable Enterprise GIS platform with research and development into emerging technology in the areas of citizen engagement, real-time data, mobility, and IOT.