{"id":5106,"date":"2014-08-14T18:38:56","date_gmt":"2014-08-14T18:38:56","guid":{"rendered":"http:\/\/cnr.ncsu.edu\/?page_id=5106"},"modified":"2025-06-18T17:37:33","modified_gmt":"2025-06-18T17:37:33","slug":"it","status":"publish","type":"page","link":"https:\/\/cnr.ncsu.edu\/internalresources\/it\/","title":{"rendered":"Information Technology"},"content":{"rendered":"\n\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/cnr.ncsu.edu\/internalresources\/wp-content\/uploads\/sites\/11\/2021\/12\/MAH038612-1024x661.jpg\" alt=\"Student Working in Talley - Information Technology - College of Natural Resources Internal Resources NC State University\" class=\"wp-image-352089\"\/><figcaption class=\"wp-element-caption\">A student works on his laptop in the hallway of Talley Student union. Photo by Marc Hall<\/figcaption><\/figure>\n\n\n\n<p>Welcome to the College of Natural Resources Information Technology and Support Services resources area. We&#8217;re here to provide you with documentation, training and ideas on information technology within the college.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">About CNR IT Services<\/h2>\n\n\n\n<p>Learn more&nbsp;about the college&#8217;s&nbsp;<a href=\"https:\/\/cnr.ncsu.edu\/internalresources\/it\/it-policy\/\">IT Policies<\/a>&nbsp;or <a href=\"https:\/\/cnr.ncsu.edu\/group\/information-technology-support-services\/\">IT Staff<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Request Help<\/h2>\n\n\n\n<p>Looking through this site and you can&#8217;t find your answer?&nbsp;We are here to help.<\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"ncst-labeled-section wp-block-ncst-featured-content ncst-featured-content is-card-style layout-three-column\">\n  <div class=\"ncst-labeled-section__background\">\n    <div class=\"ncst-labeled-section__container\">\n               <div class=\"ncst-labeled-section__header\">\n                      <h2 class=\"ncst-labeled-section__heading\">help center<\/h2>\n                            <\/div>\n            <div class=\"ncst-labeled-section__content\">\n        \n<div class=\"wp-block-ncst-featured-content\"><div class=\"ncst-content-card wp-block-ncst-content-card with-image with-cta\">\n  \n          <div class=\"content-card__image-container\">\n        <div class=\"content-card__image-background\">\n          <img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"422\"\n            class=\"content-card__image wp-image-352793\"\n            alt=\"Icon Image - College of Natural Resources Internal Resources NC State University\"\n            src=\"https:\/\/cnr.ncsu.edu\/internalresources\/wp-content\/uploads\/sites\/11\/2022\/02\/Arrow_ReynoldsRed.png\"\n            style=\"aspect-ratio: 16\/9; object-fit: cover; \"\n srcset=\"https:\/\/cnr.ncsu.edu\/internalresources\/wp-content\/uploads\/sites\/11\/2022\/02\/Arrow_ReynoldsRed.png 1500w, https:\/\/cnr.ncsu.edu\/internalresources\/wp-content\/uploads\/sites\/11\/2022\/02\/Arrow_ReynoldsRed-300x84.png 300w, https:\/\/cnr.ncsu.edu\/internalresources\/wp-content\/uploads\/sites\/11\/2022\/02\/Arrow_ReynoldsRed-1024x288.png 1024w, https:\/\/cnr.ncsu.edu\/internalresources\/wp-content\/uploads\/sites\/11\/2022\/02\/Arrow_ReynoldsRed-768x216.png 768w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/>\n        <\/div>\n      <\/div>\n    \n    <div class=\"content-card__text-container\">\n      \n                        <h3 class=\"content-card__headline\">Email us <\/h3>\n              \n\n              \n\t      \t        <p class=\"content-card__teaser\"><meta charset=\"utf-8\">Email us at <a href=\"http:\/\/mailto%40cnr_help@ncsu.edu\/\"><strong>cnr_help@ncsu.edu<\/strong><\/a> and we will respond using the ServiceNow system.<\/p>\n\t      \t    \n          <\/div>\n\n  <\/div>\n\n\n<a\n    class=\"ncst-content-card wp-block-ncst-content-card with-image with-cta\"\n    href=\"https:\/\/cnr.ncsu.edu\/internalresources\/it\/forms-home\/\"\n  >\n  \n          <div class=\"content-card__image-container\">\n        <div class=\"content-card__image-background\">\n          <img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"422\"\n            class=\"content-card__image wp-image-352660\"\n            alt=\"\"\n            src=\"https:\/\/cnr.ncsu.edu\/internalresources\/wp-content\/uploads\/sites\/11\/2022\/02\/Document_Dark-Blue.png\"\n            style=\"aspect-ratio: 16\/9; object-fit: cover; \"\n srcset=\"https:\/\/cnr.ncsu.edu\/internalresources\/wp-content\/uploads\/sites\/11\/2022\/02\/Document_Dark-Blue.png 1500w, https:\/\/cnr.ncsu.edu\/internalresources\/wp-content\/uploads\/sites\/11\/2022\/02\/Document_Dark-Blue-300x84.png 300w, https:\/\/cnr.ncsu.edu\/internalresources\/wp-content\/uploads\/sites\/11\/2022\/02\/Document_Dark-Blue-1024x288.png 1024w, https:\/\/cnr.ncsu.edu\/internalresources\/wp-content\/uploads\/sites\/11\/2022\/02\/Document_Dark-Blue-768x216.png 768w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/>\n        <\/div>\n      <\/div>\n    \n    <div class=\"content-card__text-container\">\n      \n                        <h3 class=\"content-card__headline\">Fill out a Help Form<\/h3>\n              \n\n              \n\t      \t        <p class=\"content-card__teaser\">Use our online forms to make requests to get assistance to checkout equipment, record with Panopto, ask for classroom software, and other needs.<\/p>\n\t      \t    \n              <p class=\"content-card__cta\"><span class=\"text\">Read more<\/span><span class=\"arrow-indicator\"><svg class=\"wolficon wolficon-arrow-right-bold\" role=\"img\"  aria-hidden=\"true\">\n\t\t\t\n\t\t\t<use xlink:href=\"#wolficon-arrow-right-bold\">\n\t\t<\/svg><\/span><\/p>\n          <\/div>\n\n  <\/a>\n\n\n<a\n    class=\"ncst-content-card wp-block-ncst-content-card with-image with-cta\"\n    href=\"https:\/\/cnr.ncsu.edu\/internalresources\/it\/forms-home\/get-help\/\"\n  >\n  \n          <div class=\"content-card__image-container\">\n        <div class=\"content-card__image-background\">\n          <img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"422\"\n            class=\"content-card__image wp-image-352662\"\n            alt=\"Icon Image - College of Natural Resources Internal Resources NC State University\"\n            src=\"https:\/\/cnr.ncsu.edu\/internalresources\/wp-content\/uploads\/sites\/11\/2022\/02\/Contact_Innovation-Blue.png\"\n            style=\"aspect-ratio: 16\/9; object-fit: cover; \"\n srcset=\"https:\/\/cnr.ncsu.edu\/internalresources\/wp-content\/uploads\/sites\/11\/2022\/02\/Contact_Innovation-Blue.png 1500w, https:\/\/cnr.ncsu.edu\/internalresources\/wp-content\/uploads\/sites\/11\/2022\/02\/Contact_Innovation-Blue-300x84.png 300w, https:\/\/cnr.ncsu.edu\/internalresources\/wp-content\/uploads\/sites\/11\/2022\/02\/Contact_Innovation-Blue-1024x288.png 1024w, https:\/\/cnr.ncsu.edu\/internalresources\/wp-content\/uploads\/sites\/11\/2022\/02\/Contact_Innovation-Blue-768x216.png 768w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/>\n        <\/div>\n      <\/div>\n    \n    <div class=\"content-card__text-container\">\n      \n                        <h3 class=\"content-card__headline\">Ask a Question<\/h3>\n              \n\n              \n\t      \t        <p class=\"content-card__teaser\">Use our online form to ask a question or request assistance.<\/p>\n\t      \t    \n              <p class=\"content-card__cta\"><span class=\"text\">Read more<\/span><span class=\"arrow-indicator\"><svg class=\"wolficon wolficon-arrow-right-bold\" role=\"img\"  aria-hidden=\"true\">\n\t\t\t\n\t\t\t<use xlink:href=\"#wolficon-arrow-right-bold\">\n\t\t<\/svg><\/span><\/p>\n          <\/div>\n\n  <\/a>\n<\/div>\n\n              <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n<div class=\"layout-one-column is-text wp-block-ncst-link-list\">\n          <h2 class=\"link-list-section__heading\">\n        quick links\n      <\/h2>\n        <ul class=\"link-list__container\">\n      \n<li class=\"ncst-component__bold-link-container wp-block-ncst-bold-link\">\n      <a \n      href=\"https:\/\/cnr.ncsu.edu\/internalresources\/it\/classrooms-and-collaborative-spaces\/\"\n      class=\"ncst-component__bold-link text-link\"\n                >\n    <span class=\"text\">Classroom Information and Reservations<\/span><span class=\"arrow-indicator\"><svg class=\"wolficon wolficon-arrow-right-bold\" role=\"img\"  aria-hidden=\"true\">\n\t\t\t\n\t\t\t<use xlink:href=\"#wolficon-arrow-right-bold\">\n\t\t<\/svg><\/span>\n    <\/a>\n      <\/li>\n  \n\n<li class=\"ncst-component__bold-link-container wp-block-ncst-bold-link\">\n      <a \n      href=\"https:\/\/cnr.ncsu.edu\/internalresources\/it\/online-directory-information\/\"\n      class=\"ncst-component__bold-link text-link\"\n                >\n    <span class=\"text\">Update Your Directory Listing<\/span><span class=\"arrow-indicator\"><svg class=\"wolficon wolficon-arrow-right-bold\" role=\"img\"  aria-hidden=\"true\">\n\t\t\t\n\t\t\t<use xlink:href=\"#wolficon-arrow-right-bold\">\n\t\t<\/svg><\/span>\n    <\/a>\n      <\/li>\n  \n\n<li class=\"ncst-component__bold-link-container wp-block-ncst-bold-link\">\n      <a \n      href=\"https:\/\/cnr.ncsu.edu\/internalresources\/it\/computer-labs\/biltmore-plotter-service-instructions\/\"\n      class=\"ncst-component__bold-link text-link\"\n                >\n    <span class=\"text\">Biltmore 3032 Plotter Printer Information<\/span><span class=\"arrow-indicator\"><svg class=\"wolficon wolficon-arrow-right-bold\" role=\"img\"  aria-hidden=\"true\">\n\t\t\t\n\t\t\t<use xlink:href=\"#wolficon-arrow-right-bold\">\n\t\t<\/svg><\/span>\n    <\/a>\n      <\/li>\n  \n\n<li class=\"ncst-component__bold-link-container wp-block-ncst-bold-link\">\n      <a \n      href=\"https:\/\/cnr.ncsu.edu\/internalresources\/it\/frequently-asked-questions\/\"\n      class=\"ncst-component__bold-link text-link\"\n                >\n    <span class=\"text\">Frequently Asked Questions<\/span><span class=\"arrow-indicator\"><svg class=\"wolficon wolficon-arrow-right-bold\" role=\"img\"  aria-hidden=\"true\">\n\t\t\t\n\t\t\t<use xlink:href=\"#wolficon-arrow-right-bold\">\n\t\t<\/svg><\/span>\n    <\/a>\n      <\/li>\n  \n\n<li class=\"ncst-component__bold-link-container wp-block-ncst-bold-link\">\n      <a \n      href=\"https:\/\/cnr.ncsu.edu\/internalresources\/it-tools-and-resources\/\"\n      class=\"ncst-component__bold-link text-link\"\n                >\n    <span class=\"text\">Tools and Resources<\/span><span class=\"arrow-indicator\"><svg class=\"wolficon wolficon-arrow-right-bold\" role=\"img\"  aria-hidden=\"true\">\n\t\t\t\n\t\t\t<use xlink:href=\"#wolficon-arrow-right-bold\">\n\t\t<\/svg><\/span>\n    <\/a>\n      <\/li>\n  \n\n<li class=\"ncst-component__bold-link-container wp-block-ncst-bold-link\">\n      <a \n      href=\"https:\/\/google.oit.ncsu.edu\/working-with\/2-step-verification\/\"\n      class=\"ncst-component__bold-link text-link\"\n                >\n    <span class=\"text\">Google 2 Step Verification<\/span><span class=\"arrow-indicator\"><svg class=\"wolficon wolficon-arrow-right-bold\" role=\"img\"  aria-hidden=\"true\">\n\t\t\t\n\t\t\t<use xlink:href=\"#wolficon-arrow-right-bold\">\n\t\t<\/svg><\/span>\n    <\/a>\n      <\/li>\n  \n\n    <\/ul>\n  <\/div>\n\n\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to the College of Natural Resources Information Technology and Support Services resources area. We&#8217;re here to provide you with documentation, training and ideas on information technology within the college.&hellip;<\/p>\n","protected":false},"author":53,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"source":"","ncst_custom_author":"","ncst_show_custom_author":false,"ncst_dynamicHeaderBlockName":"ncst\/default-header","ncst_dynamicHeaderData":"{\"backgroundColor\":\"red_400\",\"imageID\":352089,\"imageURL\":\"https:\/\/cnr.ncsu.edu\/internalresources\/wp-content\/uploads\/sites\/11\/2021\/12\/MAH038612.jpg\"}","ncst_content_audit_freq":"","ncst_content_audit_date":"","ncst_content_audit_display":false,"ncst_backToTopFlag":"","footnotes":""},"class_list":["post-5106","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/cnr.ncsu.edu\/internalresources\/wp-json\/wp\/v2\/pages\/5106","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cnr.ncsu.edu\/internalresources\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cnr.ncsu.edu\/internalresources\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cnr.ncsu.edu\/internalresources\/wp-json\/wp\/v2\/users\/53"}],"replies":[{"embeddable":true,"href":"https:\/\/cnr.ncsu.edu\/internalresources\/wp-json\/wp\/v2\/comments?post=5106"}],"version-history":[{"count":15,"href":"https:\/\/cnr.ncsu.edu\/internalresources\/wp-json\/wp\/v2\/pages\/5106\/revisions"}],"predecessor-version":[{"id":355091,"href":"https:\/\/cnr.ncsu.edu\/internalresources\/wp-json\/wp\/v2\/pages\/5106\/revisions\/355091"}],"wp:attachment":[{"href":"https:\/\/cnr.ncsu.edu\/internalresources\/wp-json\/wp\/v2\/media?parent=5106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}