Who are we?
CORRAL is a non-profit organization that acts as an intervention program for adolescent girls, who come from high-risk situations in the Triangle Area. Our participants may be considered “at-risk” due to trauma, neglect, abuse, socioeconomic status, or, more frequently, a combination of these situations. We use a holistic approach including Equine Assisted Psychotherapy, tutoring, mentoring, and vocational training. Our goal is to teach participants how to be healthy and whole relationships, knowing that this will lead to further transformational healing. The work we do can be hard at times, but the reward of seeing the lives of young women change for the better is what makes it all worth it.
About the Volunteer Management Internship
This role reports to the Community Relations Manager, but will work closely with the Volunteer Manager to support volunteer engagement. This role supports CORRAL’s volunteer management team by assessing/analyzing reports and data from our volunteer dashboard in our database (Salesforce.) It also requires excellent communication skills (written/oral) to provide customer service to support our new volunteers in the onboarding process as a CORRAL Volunteer. Proficiency in Google products (i.e. sheets, slides, docs) a must. Good writing/proofing skills are essential. Proficiency with Salesforce a plus, but not required. Willingness to learn, be open and flexible are keys to success in this position.
Volunteer Management
- Support the management of a volunteer base of just under 300 people.
- Support the growth of our volunteer base to 350 by the end of the internship.
- Assist with the Volunteer Orientation process preparations and event facilitation
- Assist with special community events including preparation and event facilitation
- Assist with volunteer meetings in the evening on one or two Thursdays per month
- Monitor the volunteer management reports and dashboard to ensure a smooth transition for the volunteer's onboarding.
- Follow up with volunteers via email and phone to assist with the onboarding process
-Good writing/proofing skills are essential. Proficiency with Salesforce a plus, but not required.
-Willingness to learn, be open and flexible are keys to success in this position.