Skip to main content

Welcome to the FAQ section of our site. Below is a collection of commonly asked questions. If for some reason you do not find what you are looking for, please try Ask the Pack.


Financial aid eligibility is determined by the Financial Aid Office. Criteria for funding is based on academic merit, demonstrated financial need, and enrollment in multiple DE courses per semester. For additional information please visit NC State’s Office of Scholarships and Financial Aid web site.

The first step in the process is to complete our online application.

The application requires submission of specific documents depending on your current situation. In general you will provide official transcripts of previous degrees, GRE scores (if you have less than two years of full-time professional work experience), three letters of reference and a personal statement. The online application process can be accomplished in one session or several sessions depending on your preference.

The online application is available at this website:

Although you do not have to be an expert, you must have basic computer skills such as word processing and some experience using the Internet. We recommend signing on with an Internet Service Provider a few months before the semester begins in order to give you time to practice accessing the Internet.

Typically, students should plan on 3-4 hours of work per week per credit hour. For a 3-credit course, you should set aside 9-12 hours per week. While course requirements vary, you should also plan on interacting in your course several times during the week.

Online courses you are currently registered in are usually available 24 hours a day, 7 days a week for the entire semester. In addition, a particular course may require that you log on at certain periods for certain activities. Like traditional on-campus classes, Online courses have start and end dates according to the college’s calendar. Your professor will provide a course schedule for you to follow along with dates and deadlines for assignments.

We recognize that this may be your first online education experience and that you may have limited experience with many of the required technologies used in this degree program. This is a common feeling among many students and we have excellent support systems in place to guide you through any technology related problems that you may experience. The following information outlines the technical support services available and the technical requirements expected for participation in the online classes.

Technical Requirements

Because virtually all of the Online Masters degree in Parks, Recreation, and Tourism Management is delivered via the Internet there are certain technical requirements.

Purchasing a New Computer
For students purchasing a new computer, we recommend that your computer meet or exceed these university specifications. Depending on your computing needs, a computer you purchase today may not meet your needs for your entire tenure at NC State. A computer with greater capability (processor speed, RAM, disk capacity) and expandability will be more likely to continue to run the software you require.

Already Own a Computer
A computer from home will be perfectly adequate if it can run current software and use the campus network. Using an older computer often allows a student to delay the purchase of a new one and better determine personal needs. However, depending on the situation, an older computer may not be usable for more than a year. Your current computer should meet or (preferably) exceed these minimum university requirements.

You will need to perform the following basic Internet skills while taking an Online Education Course. You should test your capabilities for these functions prior to the start of the semester:

  • Find the NC State website
  • Use e-mail through the Internet
  • Open an e-mail window
  • Send an e-mail message
  • Use a search engine
  • Make hotlink connections
    (mouse click on icons and blue underlined text)
  • Open, enter, and post to a discussion forum
  • Cut and paste between word-processing software, e-mail, and the Web

If you are experiencing difficulties with the above tasks, you may want to contact a computer expert for suggestions in developing these skills or fixing any computer problem. You may also contact campus technical support.

Connection speed
Many of the activities you will be doing as a student in this program will require a high-speed Internet connection, therefore you will need to have access to at least a DSL, cable modem or other broadband connection. Because of the nature of video delivery and the resources needed to enable synchronous web-meetings, a dial-up connection is not sufficient.

Technical Support

One of the challenges to learning in a technology rich environment is that from time-to-time you will experience some technical difficulties. The technical support services for students at NC State University are the best in the business. The NC State University Help Desk is the primary point of contact for computing related questions.

Help Desk Contact Information

Phone: (919) 515.HELP (4357)
Fax: (919) 513.0877

North Carolina State University Computer Services Information Center
101 West Dunn Building
(On the corner of Dan Allen Dr. and Thurman Dr.)

Hours (phone): Mon-Fri; 7am-6pm
Hours (walk-in): Mon-Fri: 8am-7pm
Sat: Noon-5pm
The NC State Help Desk is closed during official University Holidays.