Frequently Asked Questions

IT Security Awareness

Has your account or computer possibly been compromised, or have you suddenly been shut out of university systems?

Where can I find out more information about IT Security?

Where can I get help with Antivirus protection?

What is a Challenge/Response and how can it help?

How do I change and maintain my NC State University Password?


How do I add the CNR Faculty and Staff calendar to my Google Calendar?

Mobile Devices

How do I connect to NCSU VPN on an iPhone/iPad?

Teaching Online

Where can I find help with using Collaborate?

Where can I find help with using Moodle?


How do I best record my screen so that users will see a best quality image?

Share Drives

How to access the P and R drives from Mac OS X?

Web Resources

Have you discovered website vandalism?